AI commerce infrastructure

Turn product discovery into a conversation.

Build an AI shopping assistant that understands natural-language questions, searches your product catalog, personalizes recommendations, and moves shoppers toward purchase. VerceLabs combines RAG, LLM orchestration, commerce integrations, and analytics. Give every shopper a personal guide that understands intent, context, and confidence.

50+
Businesses served
13
Accounts with analytics managed
70%
Retention improvement observed

Live product intelligence

Watch the assistant guide a purchase

Observed experience

Real business impact

VerceLabs combines product implementation with customer analytics to understand what changes in the shopping journey.

50+

Customers served

13

Customer accounts with analytics actively handled/analyzed

Up to 70%

Customer retention improvement observed

Up to 40%

Cart abandonment reduction observed

Up to 23%

Increase in new customers observed

Up to 40%

Sales growth observed

Results vary by business, catalog, traffic quality, implementation, pricing, and customer behavior. These are observed results across customer accounts we have analyzed, not guaranteed outcomes, and do not mean every customer achieved every result.

The commerce problem

When product choice creates friction

An assistant is most useful when shoppers need guidance and ordinary search leaves too much work to the customer.

01Large catalogs are difficult to navigate
02Shoppers cannot compare trade-offs
03Product questions create support volume
04Generic results miss intent and context
05Merchandising opportunities go unseen
06Customers leave before they feel confident

The product experience

What the AI shopping assistant does

A natural-language path from a shopper's question to relevant products, clear reasons, and a confident next step.

Illustrative product experience

Customer

I need running shoes for long-distance running under $150.

AI assistant

Based on your requirements, here are three options to compare.

CushioningLong-distance supportUnder $150

Trail Runner

Compare option

Distance Pro

Compare option

Daily Flex

Compare option

How it works

From shopper question to checkout

01

Customer query

02

Intent understanding

03

Catalog retrieval

04

RAG + LLM

05

Personalization

06

Recommendation

07

Checkout

The difference

More than a chatbot

A chatbot answers questions. An AI shopping assistant helps a shopper move from uncertainty to a confident next step.

Traditional chatbot

  • Predefined responses
  • Limited context
  • Reactive support
  • Disconnected from product discovery

AI shopping assistant

  • Understands intent
  • Uses catalog and product data
  • Maintains context
  • Recommends relevant products
  • Supports the shopping journey

Configurable features

A practical capability set

Intelligent product discovery

Natural-language search, intent classification, catalog-grounded retrieval, and clear product reasoning in one experience.

SearchUnderstandRetrieveRecommend

Recommendations

Surface relevant products from shopper intent and configured rules.

Product comparison

Make specifications, fit, and trade-offs easier to understand.

Personalization

Use available context to shape a more useful discovery path.

Guided selling

Help shoppers move from an open-ended question to a shortlist.

Cart recovery

Support recovery journeys when a shopper leaves before purchase.

Optional capabilities such as voice input, visual search, multilingual experiences, real-time inventory synchronization, experimentation, and additional security or compliance controls require separate scoping.

Integrations

Connect the commerce ecosystem

Connect the systems your team already relies on. Final scope depends on APIs, data quality, platform access, and rollout requirements.

Your store

Connected layer

Product catalog

Connected layer

Inventory + customer data

Connected layer

Analytics + APIs

Connected layer

AI shopping assistant

Connected layer

Customer experience

Explore AI integration

Analytics and measurement

Measure what the assistant changes

Track the moments that matter from discovery through retention and use the data to prioritize improvements.

Illustrative analytics view

Product discovery
Add to cart
Cart abandonment
Conversion
Retention

Demo values are illustrative. Customer outcomes are measured separately against an agreed baseline.

Use cases and fit

Who is this for?

An assistant is most useful when product choice is complex and the shopping journey benefits from guidance.

Large or complex catalogs
High-consideration purchases
Frequent product questions
High cart abandonment
E-commerce stores and marketplaces
Multi-brand and DTC commerce
B2B commerce experiences

Managed implementation

How we implement it

01

Understand

02

Connect

03

Configure

04

Integrate

05

Optimize

Customer results / case studies

Commerce systems built for the next decision

Explore a verified commerce project that shows how product architecture, performance, and experimentation can work together.

E-commerce/Fashion Retailer

Headless Commerce Platform

A modern headless commerce platform with Next.js, Shopify, edge caching, personalization, and an experimentation framework.

Headless storefront architecture
Rapid experimentation capabilities
Personalized product experience
View case study
Commerce workspace

Existing project visual language

PRICING

Simple, Transparent Pricing

Implementation pricing is a starting point. Final scope depends on catalog size, integrations, customization, and complexity. Optional ongoing optimization and support can be scoped separately.

Starter

For smaller ecommerce businesses launching an AI shopping experience.

Starting at $1,000
Focused catalog and journey assessment
Core assistant experience
Initial integration and measurement plan
MOST POPULAR

Professional

For established ecommerce businesses needing advanced recommendations, personalization, analytics, and deeper integrations.

Starting at $2,500
Advanced recommendations and personalization
Analytics and event tracking
Deeper commerce integrations
Implementation guidance and rollout planning

Enterprise

For complex catalogs, multiple storefronts, custom APIs, enterprise integrations, and advanced requirements.

Custom
Multi-system and custom API integrations
Complex catalog and storefront support
Advanced evaluation and rollout planning
Optional ongoing optimization and support

Need a custom solution? Let's talk about your specific requirements.

Schedule a Consultation

Frequently Asked Questions

Get answers to common questions

It is a product-discovery experience that helps shoppers search, compare, and choose products using natural language, catalog data, and context.
General

See how it could work for your store

Tell us about your catalog, customer journey, and commerce goals. We’ll help you assess where an AI shopping assistant could create measurable value.

Catalog and journey assessment
Integration and measurement plan
Clear next-step recommendations